Privacy Policy

Last updated: 28 July 2026 · Applies to the Gold Identifier mobile app and goldidentifier.app

This Privacy Policy explains how MD TECH ("we", "us", the "Service Provider") handles information in connection with the Gold Identifier mobile application (the "App") and this website. Please read it before using the App. If you do not agree with it, please do not use the App.

1. Information We Collect

a. Photos and images you submit

The core function of the App is identifying gold items from images. When you take a photo in the App, choose one from your device photo library, or save one to My Gallery, that image is used to produce an identification result.

• Images may be transmitted to our servers and to third-party AI processing providers in order to generate the identification, description and estimate you see on screen.
• Images and their results are associated with your device or account so that Scan History, My Collection and My Gallery work.
• We do not publish your images, make them visible to other users, or sell them.

b. Camera and photo library permissions

The App requests access to your camera and, optionally, your photo library. These permissions are used solely to capture or select the images you choose to scan. You can revoke either permission at any time in your device settings; the scanning features will stop working until you grant it again.

c. Device and usage information

We and our service providers automatically collect technical information, which may include:

• IP address and approximate region derived from it
• Device model, operating system and app version
• Device or advertising identifiers
• Screens viewed, features used, session length and dates of use
• Crash reports, error logs and performance diagnostics

The App does not collect precise GPS location.

d. Subscription and purchase information

Premium subscriptions are sold and billed by Apple (App Store) or Google (Google Play). We never receive or store your payment card details. We receive a purchase receipt and subscription status so the App knows whether to unlock Premium features.

e. Information you send us

If you email support, we receive your email address and whatever you include in your message, and we retain that correspondence so we can help you.

2. How We Use Information

• To generate gold identifications, estimates and descriptions from images you submit
• To operate Scan History, My Collection and My Gallery
• To display live gold prices and calculate values
• To verify and manage Premium subscription status
• To diagnose crashes, fix bugs and improve accuracy and performance
• To respond to your support requests
• To send important service notices, and, only where you have not opted out, occasional product updates

3. Third Parties We Share With

We share information only with service providers who process it on our behalf, under contract, for the purposes above. These categories include:

• AI and image-processing providers: to analyze submitted images and return identification results
• Cloud hosting and storage providers: to host the service and store your scans and collection
• Analytics and crash-reporting providers: to measure usage and diagnose faults
• Apple and Google: to process and validate subscription purchases
• Market data providers: to supply live gold price data

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may disclose information where required by law, to enforce our terms, or to protect the rights and safety of users or the public.

4. Data Retention

We retain your scans, collection items and account data for as long as you use the App and for a reasonable period afterwards. Diagnostic and analytics data is retained on a rolling basis. When you ask us to delete your data, we remove it from live systems promptly and from backups on our normal backup rotation.

5. Your Rights and Choices

• Access, correction and deletion. You can ask us for a copy of your data, ask us to correct it, or ask us to delete it.
• Delete in-app. You can clear Scan History and remove items from My Collection and My Gallery at any time inside the App.
• Delete everything. Email app-support@md-tech.in with the subject "Data deletion request". We will confirm and complete the request within 30 days.
• Stop all collection. Uninstalling the App stops any further collection.
• Marketing. You can opt out of promotional messages at any time using the unsubscribe link or by emailing us.

If you are in the EEA or UK, our legal bases are: performance of a contract (delivering identifications and subscription features), legitimate interests (security, fault diagnosis, product improvement), consent (camera and photo access, marketing), and legal obligation. You also have the right to object, to restrict processing, to data portability, and to lodge a complaint with your supervisory authority.

If you are a California resident, you have the right to know, delete, correct and to non-discrimination for exercising those rights. We do not sell or share personal information as those terms are defined by the CCPA/CPRA.

6. Security

Data is transmitted between the App and our servers over encrypted connections (HTTPS/TLS). We apply physical, electronic and procedural safeguards to the information we process. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Children

The App is not directed to children under 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at app-support@md-tech.in and we will delete it.

8. International Transfers

We and our service providers may process information in countries other than your own, including the United States and India. Where required, we use appropriate safeguards such as standard contractual clauses for those transfers.

9. Changes to This Policy

We may update this policy from time to time. We will post the revised version on this page and update the "Last updated" date above. Material changes will be communicated in the App where practical.

10. Contact Us

Questions, requests or complaints about privacy:
MD TECH
Email: app-support@md-tech.in